Shipping Fees & Details

Canadian Shipping

Orders shipped from Elmira, ON, Canada

• Orders $100 or less (before tax): $20 shipping charge
• Orders $100+ (before tax): $10 shipping charge

USA Shipping

• Orders $100 or less (before tax): $20 shipping charge
• Orders $100+ (before tax): $10 shipping charge

Note for US customers: Shop from our USA website at shoplw.com to avoid duty fees.

International Shipping

Contact us directly for international shipping quotes, as rates vary by destination.

Terms & Conditions

Duty Fees

Any applicable duty fees are the customer’s responsibility and are payable upon receipt of your item.

Processing

All shipments are processed and dispatched by Living Waters Book & Toy.

Service Disruptions

During service disruptions, we will make every effort to find alternative shipping solutions. We are committed to fulfilling your order using reliable delivery methods.

Delivery Timeframes

While we strive for prompt delivery, current shipping disruptions may cause delays beyond our standard timeframes. We will notify you of any significant delays affecting your specific order.

Address Accuracy

Please ensure your shipping address is complete and accurate. During periods of high shipping volume, correcting address errors may cause additional delays.

Shipping Method Changes

We reserve the right to use alternative shipping carriers when necessary to ensure reliable delivery. You will be notified of any significant changes to your shipping method.

Cancellations & Refunds

In cases where we cannot arrange suitable shipping to your location, we will offer a full refund or hold your order until shipping services resume, based on your preference.